monday oozing with the good stuff
Monday, August 22, 2005
earlier today, i went to the opening of the new teletech call center in novaliches. teletech invited some of the people from cali; as such, i was there. i personally wouldn't want to go near one and i wasn't really interested in this industry. i know it's not what i want to do but then again, i got an invite, so i went. also, i was curious to see what was inside.
initially, they toured us around the building. it was amazing to see an office space this large in novaliches: 2 floors with floorspace of almost a hectare. training rooms for employees to learn american, aussie and irish accents plus language rooms for korean and thai. conference rooms in the middle of the call center. their own coffee shop and a restaurant (note: it's not a canteen) that looks like a posh restaurant in greenbelt. and computers are all over the place with each computer placed in a workstation. wow. i haven't been inside a call center and this really impressed me.
and that's only scratching the surface.
when we were asked to sit down and gather in the restaurant for a ceremony, they said that this is the largest call center of teletech outside continental united states with 2,000 employees when operations become complete. in 3 and a half years, this is their third call center in the philippines. added to that, the philippine gm said that the innate character of the filipino to be caring puts it above other call centers in the world. this company is banking on the country. we have this edge and it's good that people are recognizing it. and more than that, they are helping out public school teachers by providing them with scholarships for english language training. in quezon city, they will be awarding 50 shcolarships for this school year.
i don't want to work in a call center. that i know of. but the jobs that they generate and the people that they help. that is something. and more than anything else, it gives me hope today. that this country is still worth it. that we still have what it takes to make this nation great.
i want to see the country developed in my lifetime. wouldn't it be great to tell your grandchildren that you helped rebuild this already amazing country?
*****
over lunch, they served us food catered by makati shangri-la. they served circles food. and i'm very glad that they had kani sushi! my craving has been satisfied for this week! what a good cap to great monday morning!
posted by lex @ 3:34 PM,
